Citywide Digital Services
Citizen Portal
Country/State Portal — 30–100+ services with single identity
Departmental Microsites — Fast rollout with shared templates
Payments & Receipts — Secure, multi-PG
Departmental Microsites — Fast rollout with shared templates
Payments & Receipts — Secure, multi-PG
ICCC
ICCC Core — 18+ integrations, SOPs,
video wall
Dept Command Rooms — Administration-ready KPI views
Incident & Dispatch — Playbooks +
tickets
video wall
Dept Command Rooms — Administration-ready KPI views
Incident & Dispatch — Playbooks +
tickets
Mobility
Smart Parking (ANPR, barriers) — Revenue protection
ITMS/BRT — Corridor speeds & safety
Transit Info & Ticketing — Passenger UX
ITMS/BRT — Corridor speeds & safety
Transit Info & Ticketing — Passenger UX


ULB e-Gov
Licenses & Permits — Apply, track,
approve
Grievance & Helpdesk — Chat/IVR + SLA
Property/Trade/Water Taxes — Online assessments & collection
approve
Grievance & Helpdesk — Chat/IVR + SLA
Property/Trade/Water Taxes — Online assessments & collection
ELV & Safety
CCTV/VMS & VA — Evidence-grade video analytics
Fire/PA & Access/FR — Code-compliant, integrated
Smart Auditorium/Classroom — AV/Control & scheduling
Fire/PA & Access/FR — Code-compliant, integrated
Smart Auditorium/Classroom — AV/Control & scheduling
Utilities/IoT
Water/Sewerage Dashboards — Levels, pumps, alerts
SWM Route & Fill — compliance & exceptions
AQI/Fire/112 Feeds — city status in one view
SWM Route & Fill — compliance & exceptions
AQI/Fire/112 Feeds — city status in one view






Why Hitachi MGRM Net
Delivers scalable, secure, and integrated smart city solutions with fast deployment, regulatory compliance, and advanced command-and-control capabilities.
Proven at Scale
From airports to city corridors, 18+ system integrations
Fast Rollouts
Templates, prebuilt adapters, and OPEX-friendly models
Credentialed Delivery
Safety-critical ELV & MeitY-aligned practices
Command-Ready
ICCC & VSK designs for secretariat and ULB ops
Open & Secure
APIs, RBAC/MFA, audit trails, DC-DR support
Featured Products
1
Country & Citizen Portal
Single window for 30–100+ Services
2
ULB e-Gov Suite
Licenses, payments, grievance &
inspections
inspections
3
ICCC
Unified operations; department command rooms
4
Smart Parking & Mobility
ANPR, barriers, BRT & transit info
5
ELV for Public Buildings
CCTV, Fire/PA, Access/FR, BMS tie-ins
6
Utilities & IoT Dashboards
Water/SWM/AQI with alerts & continuity


Representative Deployments











Book a Demo
Our Offerings
What’s included
Adapters, playbooks, dashboards, O&M options
Security & Compliance
RBAC/MFA, audit logs, DC-DR, policy notes
Commercials
SaaS/OPEX or turnkey (ELV), AMC/O&M options
Implementation
Discovery → pilot → phase-wise rollout

