MStar Country & Citizen
One National/State Portal with 30–100+ Services & 32+ Microsites
Common Identity
Shared Templates
Centralized Analytics
Compliance
Audit / Maker – Checker


Solution Overview
Shared portal with department microsites, one login, configurable workflows, and integrated payments/receipts


Shared portal with department microsites
Core Modules
Identity &
Profiles
Secure user authentication and unified access management across services.
e-Forms &
Payments
Digital applications with seamless, multi-mode payment integration.
Content / Microsite Templates
Ready layouts for dynamic departmental sites and portals.
Notifications
Real-time alerts via SMS, email, and app channels
Grievance
Centralized complaint tracking and timely redressal mechanism.
Analytics
Insightful dashboards enabling data-driven service improvements.
Analytics & Interventions
Service Uptake
Tracks user adoption, usage patterns, and growth trends.
TATs (Turnaround Times)
Measures average service completion and efficiency levels.
Service Outcome
Measures performance and delivery efficiency across Departments.
Key Benefits
Single window
Lower cost to serve
Faster Updates
Unified Reporting
Interoperability & Security
PG/Banking
Registries & Logs
Role / MFA
Certifications
What We Solve
Disparate ministerial sites, inconsistent UX,
low discoverability, fragmented analytics
Mobile Apps
Citizen app
(services, payments, status)
Assist
Call - center assist
Outcome KPIs
Submission → Approval TAT
Unique users
Grievances resolved
FAQs
Frequently Asked Questions
Yes—templated microsites
Get In Touch
Preview Citizen Portal
Testimonial
Trusted by Cities, Departments & Citizen Service Platforms
Our Citizen service platforms are relied upon by Government departments and urban local bodies for delivering seamless, transparent, and scalable digital governance. From integrated command center’s to multi-ministry citizen portals, the solutions consistently enable faster service delivery, improved public engagement, and efficient, data-driven administration.
“
Government of Meghalaya
VSK Go-Live
The VSK went live on time and the dashboards were accepted on first pass. Your implementation team was proactive, patient, and outcomes-focused.
“
UT of Ladakh
VSK Completion
Work completed to scope with a professional handover. The team stayed on schedule and ensured the command room was ready for real-world use in record time.
“
Govt. of Jharkhand (JAP-IT)
SDCD Go-Live & Sign-off
Work completed to scope with a professional handover. The team stayed on schedule and ensured the command room was ready for real-world use in record time.
“
Directorate General of Health (DGH), Noida
Web Portal
Delivered and accepted on time. The portal launched smoothly thanks to meticulous implementation and prompt support.
“
DBT, Delhi
Web Portal
Project completed as agreed, with a reliable go-live. The delivery quality and responsiveness made the difference.







