MStar ICCC Suite
Unified City Operations— Traffic, Parking, CCTV, Environment & Emergency
18+ Feed Integrations
Video Wall
SOPs & Escalations
Compliance
Content Governance & Audit


Solution Overview
Comprehensive City Services Monitoring
ITMS, Parking Smart traffic and parking
management system
CCTV/VA Real-time surveillance with video
analytics.
Environment Monitor air, water, and environmental
parameters.
SWM Efficient solid waste management and
tracking.
Emergency Feeds Centralized alerts with SOP-driven response actions.


Comprehensive City Services Monitoring
Core Modules
Feed Adapters
Integrate and standardize data from multiple city systems.
Event Engine
Detect, process, and trigger responses for real-time events.
SOPs / Playbooks
Pre-defined workflows to ensure consistent operational responses.
Video Wall
Centralized display of surveillance and live feeds for situational awareness.
Ticketing
Manage incidents, complaints, and service requests efficiently.
Analytics
Generate actionable insights from data to optimize city operations.
Analytics & Interventions
Incident TAT
Measure turnaround time for resolving city incidents.
Congestion Index
Track traffic density to optimize urban mobility.
Device Uptime
Monitor operational status of city infrastructure devices.
Key Benefits
Faster response
Cross - Department Collaboration
Evidence - Grade Records
Interoperability & Security
CCTV VMS
ANPR
Sensors; RBAC/MFA
Full audit
Deployment & Models
City & Gov/portal
City DC with DR; integrates with ULB e-Gov/portal
What We Solve
Fragmented control rooms; no single operational picture
Mobile Apps
Officer app
For incidents & dispatch;
Citizen Alerts
Optional
Outcome KPIs
First response time
Incident closure
uptime %
Case Study
State-wide Deployments Digital Innovation
FAQs
Frequently Asked Questions
CNAME supported.
Global & per-site
Get In Touch
Request ICCC Walkthrough
Testimonial
Trusted by Cities, Departments & Citizen Service Platforms
Our citizen service platforms are relied upon by Government departments and urban local bodies for delivering seamless, transparent, and scalable digital governance. From integrated command center’s to multi-ministry citizen portals, the solutions consistently enable faster service delivery, improved public engagement, and efficient, data-driven administration.
“
Government of Meghalaya
VSK Go-Live
The VSK went live on time and the dashboards were accepted on first pass. Your implementation team was proactive, patient, and outcomes-focused.
“
UT of Ladakh
VSK Completion
Work completed to scope with a professional handover. The team stayed on schedule and ensured the command room was ready for real-world use in record time.
“
Govt. of Jharkhand (JAP-IT)
SDCD Go-Live & Sign-off
Work completed to scope with a professional handover. The team stayed on schedule and ensured the command room was ready for real-world use in record time.
“
Directorate General of Health (DGH), Noida
Web Portal
Delivered and accepted on time. The portal launched smoothly thanks to meticulous implementation and prompt support.
“
DBT, Delhi
Web Portal
Project completed as agreed, with a reliable go-live. The delivery quality and responsiveness made the difference.









