Real-Time Resolution with Expert Routing Soil Cards & Fertility Mapping
Chatbot + Intelligent FAQ + IVR/Call
Expert Pools
SLA Dashboards
Compliance
Recordings & Audit
Solution Overview
Hybrid Communication and Expert Access
Hybrid Communication and Expert Access
Core Modules
Ticketing &
SLA Rules
Ticketing &
SLA Rules
Tracks issues and ensures timely resolution.
Chatbot & FAQ
Management
Chatbot & FAQ
Management
Automates query handling with smart FAQs.
Call-Centre Console & Recordings
Call-Centre Console & Recordings
Manages calls and stores recordings.
Expert Routing
& Knowledge Base
Expert Routing
& Knowledge Base
Connects users to experts and information.
Insights for FAQ/Chatbot Refinement
Insights for FAQ/Chatbot Refinement
Improves chatbot accuracy through analytics.
Analytics & Interventions
Key Benefits
Interoperability & Security
IVR
Telephony
SMS/WA Integration
Role/MFA & Audit
Deployment & Models
What We Solve
Mobile Apps
Outcome KPIs
FAQs
Frequently Asked Questions
Supported
Get In Touch